Book a Demo

Platform

Customers, conversations and work. One connected platform.

From the first enquiry to the next follow-up, your team sees one story instead of fragments spread across tools. Built from a system already used in daily operations, with deployment tailored to your workflow.

01 Capture the enquiry

Start from the first enquiry.

An enquiry should land somewhere visible, together with the context behind it.

Related capabilities

  • WhatsApp team inbox

    Your team shares one WhatsApp number and handles customer conversations in one inbox.

  • Conversation assignment

    Assign a conversation to a team member.

MEGIVO ONE WhatsApp conversation: a customer enquiry, the team's reply and an attached file.
Sample data. Interface shown in Traditional Chinese.

02 Keep the relationship

A customer is more than one row of data.

Customers, companies and earlier follow-ups sit together, so one screen explains the story.

Related capabilities

  • Customer records

    Keep a customer's contact details and follow-up history in one record.

  • Company relationships

    Link customers to the companies they belong to.

MEGIVO ONE sample screen: customer details shown beside the WhatsApp conversation.
Sample data. Interface shown in Traditional Chinese.

03 Turn context into action

Turn the situation into a next step.

Give the follow-up an owner and a due date, and keep its source so anyone opening it later knows why it exists.

Related capabilities

  • Follow-up tasks

    Follow-ups with an owner, a due date and a link back to the customer.

  • Follow-up from a conversation

    Create follow-up work straight from a conversation.

MEGIVO ONE follow-up tasks: each task has an owner and a due time.
Sample data. Interface shown in Traditional Chinese.

04 Invoicing and accounting

From invoices to reports, see the accounts clearly.

Create invoices, record payments and review profit and loss and receivables ageing to understand income and unpaid invoices.

Related capabilities

  • Invoicing

    Create invoices, record payments and produce PDFs.

  • Accounting reports

    Profit and loss, balance sheet, trial balance and receivables ageing, exportable to Excel.

MEGIVO ONE invoicing: a document list with amounts (fictional data).
Sample data. Interface shown in Traditional Chinese.

Your workflow leads the configuration.

We map how you work today first, then shape the platform around it.